MORE THAN 24 HOURS NOTICE
Regular Private Students can receive two makeup lessons per semester as long as they provide more than 24 hours' notice for any reason. If a makeup lesson is not possible, the fee for the lesson will not be refunded. If a student misses or needs to cancel a scheduled makeup lesson, another one will not be scheduled. Makeup lessons must be scheduled directly via the instructor.
LESS THAN 24 HOURS NOTICE
Students cancelling lessons with less than 24 hours' notice forfeit the lesson time and lessons will not be made up. All student illnesses are subject to Granville Dance & Music Academy’s 24 hours' notice policy.
STUDENTS ARRIVING LATE
No lesson time will be made up if a student arrives late for any lesson.
Granville Dance & Music Academy reserves the right to have a substitute teacher teach a lesson in the event a teacher is ill, absent or unavailable. If Granville Dance & Music Academy cannot provide a substitute teacher, the student will receive a makeup lesson for each lesson a teacher is away. If an instructor plans to be away for an extended period of time, either a substitute teacher will be arranged or lessons will be refunded.
Please note that this is the only instance where a refund may be issued.
SNOW DAY / SCHOOL CLOSURE
If the school must cancel classes due to extreme weather or events beyond our control such as power outages, the missed lessons will be added on to the end of the teaching year. No refund for lessons missed due to these reasons will be given. Please call the school to find out if there has been a weather cancellation. Usually road conditions have improved sufficiently to hold classes in the afternoon and it is not necessary to cancel classes. Call the school to find out if there has been a weather cancellation. A message will be posted no later than 2:00pm on the studio voicemail: 740-920-4779.
PAYMENT OF FEES
Tuition must be paid by automatic bank account debit. Tuition will be debited from your bank account on the 15th of each month. Credit card or bank debit payments are not accepted for in-person payment on a monthly basis. Payment must be made by pre-authorized automatic monthly payment. All charges will appear on your bank statement of credit card statement as being from "Millennium and Granville".
WITHDRAWALS & REFUNDS
There is a one-month minimum for all lessons. We require 30 days notice to discontinue lessons. Withdrawal must be done in through the office and not with the teacher. All automatic bank debiting or credit card charges will stop after the 30 days notice period. Granville Dance & Music Academy reserves the right to terminate lessons to any students without notice. In such a case a refund for unused lessons will be given.